Distance Education

Contact North - Frequently Asked Questions

Sault College, through its partnership with Contact North, offers a number of popular courses. Courses available in this format are indicated by the symbol (CN) after the course name. This learning method requires that you attend an “electronic classroom” at a specific time in a community with a Contact North site. Visit www.contactnorth.ca for a list of locations. Courses are offered by audio conferencing, video conferencing and Internet technologies that link the instructor and other students at various locations throughout Northern Ontario. This learning mode is suitable for those who require structure and enjoy group learning.

At Sault College, Contact North site is located in Room G1800, phone: 705-942-3425.

Note: Courses offered on the Network may not necessarily be available in your community. Registration deadlines and fees differ with each institution.

Here are answers to some frequently asked questions:

When can I register for a Contact North course?

These courses have scheduled classroom meetings. There are specific start and end dates each term. To avoid disappointment, please register prior to the Thursday of the course start date. If we do not have enough enrolment, the course will be cancelled. Courses are listed on the right side of the screen by subject area. Look for the (CN) designation at the end of the course name.

How and when do I get my textbook and course materials?

Your course material must be ordered as soon as you register for your course from the Campus Shop; by email at 0929mgr@fheg.follett.com, or by phone at 705-759-2554, Ext. 2596, or by fax at 705-256-2523 using the Book Order Form found on the left side of the screen. NOTE: The Campus Shop does not take personal cheques. Payment may be made by Visa, MasterCard, money orders, and debit card. Letters from sponsoring agencies declaring their intent to pay for materials on behalf of the student are also accepted.

The material is listed for each course under the Subject area. The course material must be paid independently of the course fee unless otherwise stated. The Campus Shop will send your course materials via Purolator if you have a street address. If you have a P.O. Box address, the Campus Shop will contact you with further instructions. All prices quoted are subject to change.

It may take up to three weeks to receive your material. Courses where the material is included in the fee are indicated.

If your material arrives damaged or incomplete, please contact the Campus Shop within two days of receipt of the material. To receive a refund for a manual/textbook, materials must be unopened, unmarked and returned within five days of receipt of the material. Refunds will not be processed without the packing slip or receipt. Return materials directly to the Campus Shop, Sault College, 443 Northern Avenue, Sault Ste. Marie, ON P6A 5L3.

Where do I find a Contact North site in my area?

To find a location near you, visit the Contact North web site at www.contactnorth.ca.

Can I withdraw from the course? Transfer?
To withdraw or transfer from a course, you must notify the Registrar’s Office (705-759-6700) before the second scheduled class. A refund (less a $15 administration fee) will ONLY be issued for a withdrawal request made PRIOR TO THE SECOND SCHEDULED CLASS.

How do I get a tax receipt?
Your Income Tax Receipt (T2202A) will be available to you through my.saultcollege.ca (student portal) mid-February for eligible courses taken in the previous year. If you are experiencing difficulty accessing my.saultcollege.ca, please use Firefox internet browser.

How do I receive my final grade?
Your instructor submits your final grade to Sault College once it is calculated. (Instructors must post grades within 3 weeks of the end date of your course.) You can view your final grade report at my.saultcollege.ca (student portal). If you are experiencing difficulty accessing my.saultcollege.ca, please use Firefox internet browser

You can view our courses by subject, by searching or by viewing all. Look for the (CN) designation at the end of the course name.

Contacts for Contact North courses:

Lori Middaugh
Room B1130, 705-759-2554, Ext. 2658
lori.middaugh@saultcollege.ca
or
Rita Taraborrelli
Room B1123, 705-759-2554, Ext. 2612
rita.taraborrelli@saultcollege.ca

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